A Complete Guide to City of Harare Prepaid Water

The City of Harare is rolling out a prepaid water system across multiple suburbs, introducing a more efficient and transparent way for residents to access water through smart prepaid meters.

With this new system, there’s no need to wait for monthly bills. Instead, you simply buy water in advance, just like prepaid electricity.

If you’re looking for a quick and convenient way to top up your City of Harare prepaid water meter, you can now do it online in seconds. Simply visit:
https://www.topup.co.zw/buy/city-of-harare-prepaid-water-token

Alternatively, you can also buy your City of Harare Water tokens by:

  • Dialing *828# on your phone
  • Message “Hi” to the WhatsApp bot on +263 778 828 828

Your prepaid water token will be delivered instantly after making the payment.

What is City of Harare Prepaid Water?

The prepaid water system allows residents to pay for water before using it, eliminating estimated monthly billing.

Instead of receiving a bill at the end of the month, households use smart prepaid water meters that track usage in real time.

How it works:

  • You purchase prepaid water units (tokens)
  • The units are loaded onto your meter
  • Water usage is deducted from your balance
  • When units run out, you simply top up again

What is a Prepaid Water Meter?

A prepaid water meter is a digital device installed at your property that:

  • Tracks your water usage in real time
  • Deducts units as you consume water
  • Displays your remaining balance
  • Alerts you when your water is running low

These meters are part of the City of Harare’s broader transition to smart water management.

Suburbs Already Using Prepaid Water in Harare

The rollout has already begun in several suburbs, including:

  • Belvedere
  • Westlea
  • Mabelreign
  • Warren Park (including Warren Park 1)
  • Ashdown Park
  • Avondale West
  • Greencroft
  • Sunridge

These areas form part of the first phase of implementation.

Expansion Plan for Prepaid Water Meters

The City of Harare has set ambitious targets to expand the prepaid water system across the city.

Key milestones:

  • Over 21,000 meters already installed
  • Target of 100,000 meters by the end of 2026
  • Long-term goal of over 300,000 households covered

What this means for residents:

  • The rollout will continue in phases across more suburbs
  • High-density areas are a priority in the early stages
  • Infrastructure upgrades (pipes, treatment plants) are being implemented alongside meter installations

Ultimately, the goal is for every household in Harare to transition to prepaid water, improving billing accuracy, reducing water waste, and giving residents better control over their usage.